Customer Info

Shipping Information

• Original artwork is shipped within 7-10 business days after purchase.

• Art prints are shipped within 1-2 business days after purchase.

• Domestic orders for original artwork are shipped via USPS Priority Mail & take approximately 2-3 days to arrive. Domestic orders for art prints are shipped via USPS first-class parcel service & take approximately 3-7 days to arrive.

• International orders are shipped via USPS First-Class International Service & may take up to 21 days to arrive, but often arrive sooner. International buyers are responsible for paying duties, taxes, & custom fees that may be charged up front.

• All products are fully insured & come with a tracking number, which will be provided in the shipping notification.

• If you need your item sooner, contact me at byprecioushenshaw@gmail.com for a shipping upgrade.

• Shipping for multiple items is always combined at no additional cost. If the shipping prices for two or more items vary, the total price of combined shipping will reflect the highest primary shipping cost. For example, if you purchase one original painting & one print, you will only pay the cost to ship the larger original painting.


Store Policy

• All sales from my store are final - no returns or exchanges.

• In the event that your item arrives damaged or gets lost in transit, a claim must be filed with the postal company - please contact me at byprecioushenshaw@gmail.com for immediate assistance. Prints will be replaced.

• Because I begin printing & packaging items fairly quickly, if you need to cancel an order, it must be done within 24 hours of purchase.

• Customers residing in Virginia are subject to a 4.3% sales tax.

Please don’t hesitate to contact me at byprecioushenshaw@gmail.com with any questions or concerns.